Finding the right care can be overwhelming. We've compiled answers to the most common questions about home healthcare, eligibility, and what to expect when you partner with PrestigeCare Home Health.
To qualify for home healthcare services, patients generally must be under the care of a physician and require intermittent skilled nursing care, physical therapy, speech-language pathology, or continued occupational therapy. The patient must also be considered "homebound," meaning it takes a considerable and taxing effort to leave the home, and absences from the home are infrequent or for medical treatment.
Yes. Comprehensive home health services are medical in nature and require an active order or direct referral from your primary care physician, specialist, or discharging hospital doctor.
PrestigeCare Home Health proudly serves patients throughout the Inland Empire and surrounding Southern California communities. If you are unsure if we cover your specific zip code, please contact our intake team.
Home Health Care is clinical, medical care provided by skilled professionals (Registered Nurses, Therapists) under a doctor's order, usually after an illness or injury. Home Care generally refers to non-clinical assistance with daily living activities (bathing, light housekeeping, meal prep). At PrestigeCare, we provide clinical Home Health services, which may include Home Health Aide assistance as part of a larger medical care plan.
We pride ourselves on prompt service. In most cases, care begins within 24 to 48 hours after we receive the official referral and orders from your physician.
Visit frequency is highly personalized. During your initial in-home assessment, our clinical team will work with your doctor to establish a customized Care Plan. The frequency of visits depends entirely on your medical needs and physician orders, and it may change as you progress in your recovery.
Absolutely. Our licensed therapists bring the rehabilitation process directly to your living room. We work with you on balance, strength building, fall prevention, and mobility using the environment where you need to function every day.
Yes. Patient safety is our top priority. Every member of the PrestigeCare clinical team undergoes rigorous background checks, license verifications, reference checks, and continuous clinical training before they ever step foot in a patient's home.
Yes. For eligible patients, Medicare Parts A and/or B typically cover 100% of eligible home health services if they are ordered by a doctor and provided by a Medicare-certified agency like PrestigeCare. The patient must meet Medicare's definition of "homebound" and require skilled care.
Yes, we work with a wide variety of private health insurance providers, Medicare Advantage plans, and PPOs. Because coverage varies greatly between policies, our billing department will happily verify your specific insurance benefits before care begins.
If you are covered under traditional Medicare and meet the eligibility requirements, there is typically no out-of-pocket cost for home health services. If you have private insurance or a Medicare Advantage plan, you may have a copay or deductible depending on your specific policy. We will discuss all financial obligations with you transparently before services start.
Our dedicated care coordinators are standing by to answer any specific questions about your condition, insurance, or recovery goals.
Speak With Our Care TeamOr call us directly at: 1-833-755-CARE (2273)